At DIFF Danang (Danang International Fireworks Festival), we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website diffdanang.com.
If you have questions, contact us at [email protected].
1. What information do we collect?
We collect information that helps us provide accurate festival updates, ticketing services, and visitor support.
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Personal details: Name, email address, phone number (when you register or subscribe).
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Payment details: Processed securely through trusted third-party gateways.
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Browsing data: Cookies, IP address, device type, and browser activity.
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User preferences: Language, location (city/country), ticket history.
2. How do we use your information?
Your information is used strictly for festival-related services.
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To process ticket purchases and reservations.
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To send newsletters, event alerts, and promotional offers.
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To improve website performance and user experience.
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To analyze visitor trends for better festival planning.
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To respond to inquiries via [email protected].
3. How do we protect your data?
We apply strict security standards to safeguard your data.
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SSL encryption for all transactions.
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Secure hosting and firewalls on diffdanang.com.
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Restricted access to personal data for authorized staff only.
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Regular audits to prevent unauthorized access or misuse.
4. Do we share your information?
We do not sell or trade your data. Information is shared only in limited cases:
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Service providers: Payment processors, email services, ticketing platforms.
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Legal compliance: When required by law or government authorities.
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Event partners: Limited data shared for managing festival logistics.
5. Cookies and tracking technologies
diffdanang.com uses cookies to enhance your browsing experience.
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Essential cookies: For login, ticket booking, and secure access.
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Analytics cookies: To understand visitor behavior and improve services.
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Marketing cookies: For targeted promotions of the Danang International Fireworks Festival.
You may disable cookies in your browser, but some functions may not work properly.
6. Your rights
You have full control over your personal information.
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Request access to stored personal data.
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Correct or update your information.
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Opt out of promotional emails anytime.
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Request deletion of your data, except where legally required to retain it.
For any request, contact [email protected].
7. Third-party links
Our website may include links to partner sites, sponsors, or media outlets. We are not responsible for their privacy practices. Please review their policies before sharing personal information.
8. Children’s privacy
DIFF Danang does not knowingly collect data from children under 13. Parents or guardians should monitor online activities related to festival services.
9. Updates to this Privacy Policy
We may update this policy to reflect changes in data laws, festival services, or security practices. Updates will be posted on diffdanang.com with a revised “Last Updated” date.
Last Updated: October 2025
For questions or concerns, please email us at [email protected].